Shipping policy

 Shipping & Delivery Policy

Welcome to Arkawit. We are dedicated to bringing you high-quality products with reliable shipping. Please review our shipping guidelines below to understand how your order is processed and delivered.

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1. Order Processing Time
* **Processing Window:** All orders are received and transmitted to our international fulfillment network within **1 to 3 business days** (excluding weekends and holidays). 
* **Notification:** You will receive a confirmation email immediately after placing your order, followed by a second email containing your tracking information once the package leaves the warehouse.

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 2. Estimated Shipping Times
To ensure the best balance between speed and customs safety, we utilize premium dedicated e-commerce logistics lines (such as YunExpress and CJPacket). Our estimated delivery times for our primary markets are as follows:

United States:** 10 to 20 business days.
European Union:** 10 to 20 business days.
Express Shipping (If selected at checkout):** 3 to 7 business days via premium couriers (DHL/FedEx).

Note:** These delivery windows are estimates. Actual shipping times may vary slightly due to factors beyond our control, such as customs clearance delays, peak holiday seasons, or local postal service bottlenecks.

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 3. Tracking Your Order
Every order shipped from Arkawit comes with end-to-end tracking. Once your tracking number is generated, you can monitor your package’s journey directly through our store or via the link provided in your shipping confirmation email.

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 4. Customs, Duties, and Taxes
USA Orders:** Orders under $800 are typically exempt from import duties under standard customs regulations.
* **European Union Orders:** We optimize our shipping routes to comply with local tax regulations. Where applicable, standard VAT compliance rules are managed smoothly through our logistics chain to prevent any unexpected fees or delays at your doorstep.

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 5. Delayed or Lost Packages
We track every shipment closely. If your order faces an unusual delay or does not arrive within **45 days** from the shipment date, please contact our support team immediately. We will initiate an inquiry with our logistics partners and arrange a free reshipment or a full refund.

If you have any questions regarding your delivery, please feel free to reach out to our dedicated customer support.